Frequently asked questions

A platform company providing multi-omic health intelligence — DNA, microbiome, blood, and AI — to healthcare providers worldwide. We power hospitals, wellness clinics, labs, and corporate health programmes with genomic intelligence.

Turnaround varies by product: Prism takes 15 business days, Clarity 4–6 weeks, Flora 10 business days, and Lens is instant — it's an AI overlay on existing blood work.

India (headquarters), UK, Germany, Romania, Turkey, Georgia, Argentina, Mexico, South Africa, Morocco, and Indonesia. We are expanding to additional markets.

Our platform is B2B — designed for hospitals, clinics, labs, and corporate wellness programmes. End consumers access TGB through our partner network.

Our knowledge graph contains 150,000+ hand-curated references from peer-reviewed sources. Every clinical report is reviewed by a certified genetic counsellor. ISO 9001:2015 certified. ISO 13485 certification is in process.

Clarity is clinical-grade whole exome sequencing covering 18 hereditary cancers, 3,000+ rare diseases, carrier screening for 400+ conditions, and pharmacogenomics for 200+ medications. Consumer tests cover a fraction of this.

Our genetic counsellor team reviews every Clarity report. High-risk findings trigger a cascade testing recommendation and counsellor-assisted result delivery protocol.

Calibrate analyses genetic variants affecting drug metabolism across 200+ medications, providing dosing guidance based on CYP450 enzyme activity and other pharmacogenes.

Yes. We support HL7/FHIR, RESTful API, OAuth 2.0, and webhook-based integration. Typical API integration takes 1–8 days.

Full white-label is available: your domain, your branding, your report design, your pricing. We power the science. Typical deployment takes 7–8 weeks.

A curated database of 14,000+ nodes and 100M+ relationships connecting genes, diseases, drugs, nutrients, and lifestyle factors. Built over 10 years — not scraped, not AI-generated.

Specialist agents for Genome, Blood, Microbiome, PGx, Nutrition, Fitness, Research, and Medical analyse data independently, then a lead agent synthesises their findings into unified recommendations.

Genomic data is encrypted at rest and in transit. We are GDPR compliant. ISO 9001:2015 certified. ISO 13485 certification is in process. Patient data is never sold or shared with third parties.

Data is stored in secure, certified data centres with full audit trails. We can accommodate data residency requirements for specific jurisdictions.

Yes. Full GDPR-compliant data deletion is available upon request, including removal from all backup systems within the legally required timeframe.

Book a demo and we will walk you through the partnership model, economics, and deployment timeline specific to your practice type.

Varies by segment: wellness clinics typically see 40–60% markup, hospitals $50K–$500K annual value per chain, labs earn per-test fees on white-label volume.

Wellness clinics: 1–3 months. Labs: 3–6 months. Hospitals: 4–8 months. Includes training, integration, and go-live support.